Death is a taboo. 

Though it is pretty much the only certainty in life, something that we all have in common, conversation on the matter tends to become a series of tag-lines and long silences. We, typically in England, tend to not talk about the notion of mortality because really no one can truly comprehend the idea that one day they will not exist.

The undertaker works within this taboo every day, guiding people like a shepherd through their darkest days and seeing people through to the other side.